At Bisa Japanko Web Design, we are committed to delivering high-quality web design services tailored to each client’s needs. Please review our Refund and Cancellation Policy carefully before engaging our services:
1. No Refunds After Project Delivery
Once a project has been completed and approved by the client, all payments made are considered final. No refunds will be issued after project delivery and acceptance.
2. Non-Refundable Booking/Service Fees
Any advance payments or deposits made to reserve or initiate a project are strictly non-refundable, as they cover initial planning, design consultation, and resource allocation.
3. Project Cancellation by Client
If a client chooses to cancel the project before completion, the amount paid up to that point will not be refunded. Work completed will be delivered (as-is), and no further work will continue unless agreed otherwise.
4. Dispute Resolution
In case of dissatisfaction or any service-related disputes, we encourage clients to contact us directly. We will make every reasonable effort to resolve the issue amicably and professionally.
5. Contact for Queries
For any concerns or questions regarding this policy, please contact us at:
📧 bisajapanko634@gmail.com